Mac Os X Troubleshooting How To Real Solutions For Mac

Jul 19,2019 • Filed to: Video Resources & Tips • Proven solutions

Apple provides a useful suite of tools for troubleshooting and investigating network issues on OS X. Dan Moren gives you a quick overview of the Network Utility app. How To Troubleshoot Your Mac! Troubleshooting a Mac is different from troubleshooting a PC, but not all that different. Use your Mac's built-in startup optio. Important: The user library folder is hidden by default in Mac OS X 10.7 and later. See Access hidden user library files. If you need a quick way to reset your preferences, you can do that in many Adobe applications by using a keyboard shortcut while launching the product.

As a well known video website, YouTube provide wonderful movie clip, music show, various tutorials and many other videos to its users. However, video viewing becomes irritating with a number of problems that interrupt videos and you find that YouTube is not working on Mac device. No worry! Below are the complete solutions on YouTube not working on Mac (macOS Mojave, High Sierra, Sierra, El Capitan, Yosemite, Mountain Lion, Lion and Snow Leopard).

Troubleshooting on YouTube not working on Mac (Mojave included)

iTube HD Video Downloader - Easily Download YouTube Videos to Mac from URL or Extension in 1 Click

Actually, you can download YouTube videos on Mac and enjoy them without any fuss with the help of iTube HD Video Downloader, which is a great application that will help you with all your video downloading tasks. Moreover, this YouTube Downloader is compatible for all types of YouTube videos, irrespective of category types or channels.

  • Automatically detects a video and download YouTube video from URL or Extension plugin in 1 click.
  • Support to download videos from YouTube, Vimeo, Netflix, Hulu, Metacafe, Dailymotion, and other 10,000+ sites.
  • Download the whole YouTube channel, YouTube playlist or category with original quality maintained.
  • Equipped with a video recorder which helps capture any online video or live sessions even those 'unable to download'.
  • Private Mode to keep your video downloading protected with a password known by yourself only.
  • Support to download media files from a sharing link of online cloud backup providers like Dropbox, Google Drive, One Drive, etc.

Problem 1: Adobe Flash player is required

Many of the Mac owners have faced this very common problem. As soon as they go to the YouTube page and click for a video, they get an error message on the screen suggesting a problem that ‘Adobe Flash Player is required’ and they need to install the latest version of this application.

Solution: In order to fix this common problem, you need to install the recent version of the Adobe Flash Player. For this you have to follow the following steps.

  • Identify your system on the install page, then click on the 'Quick Download' button.
  • Go to the Download folder, click open the install dmg. Agree to the terms and install Adobe Flash Player.
  • Set a Password to allow the application to make changes in the program.
  • Choose your personal update method by selecting from the options given on screen.
  • Go to the flash board control area and restart your video, after that your videos will play.

Problem 2: Sorry the video is not available

A number of Mac owners are faced with this problem where their Mac screen comes up with a prompt suggesting unavailability of the video. It is no doubt confusing! How can a video just disappear from the system? However, there is an easy fix for this problem too!

Solution:

  • Press the 'Home' button. Go to 'Settings', then 'General' option.
  • Click the 'Reset' option, then 'Reset All Settings'.
  • Pop ups will appear asking permission to continue.
  • Continue by clicking the 'Reset' button.

You can enjoy your videos again. Resetting is the sure fix and causes no problem. Only the background is reset without disturbing any of your existing files. All your music, videos and documents remain intact and safe. You may only have to reset user name and password. So, try this solution for great video viewing and have fun!

Problem 3: Safari will not play YouTube Videos

Very often, folks are unable to run videos on Mac Safari while these videos played fine on other browsers. They complain that they are unable to run YouTube videos after they had updated Safari. The pages crash without any rhyme or reason. They feel greatly puzzled and tried various fixes. However, if you are facing the same trouble, here is a solution meant for this problem. If YouTube videos are not playing on Safari, try following the steps given below.

Solution:

  • Restart Safari before running your videos on You Tube.
  • There has been some kind of incompatibility between Safari and YouTube and HTML5 trial using Safari. So you need to visit the proper website to know if you have also been opted for the HTML5 trial using Safari. If your search turns out to be positive, and if you have been opted for the trial, then opting out can solve your problem.
  • You can reset Safari to restart playing your videos.
  • You can also get a satisfactory solution by going to the Disk Utilities and Repair Disc Permissions.

Problem 4: YouTube does not load completely or load very slowly

Buffering is a very common irritation for many of the YouTube fans. As soon as you try to start a video file, it either does not load or loads very slowly. The rotating circle is a common appearance on the screen. It continues to rotate for a long-long time and the screen ultimately goes blank. At times the circle continues to rotate even after the bar will suggest complete loading. Confusing and irritating. Everyone wants an end to this problem. At this point, it would be useful to understand that YouTube transmission is compatible with some software while it is incompatible with others. Hence, in order to have an uninterrupted smooth running of videos on YouTube, you should do the following.

Solution:

  • Uninstall and delete the software that may be conflicting to the YouTube, like the Google Web Accelerator or any other similar software.
  • Install 'Flash' and 'Shockwave' for very fact and hassle-free video viewing.
  • Upgrade your browser to the latest version.
  • Before starting the You Tube, get rid of the unwanted cache and cookies that are responsible for slowing down of videos.

Problem 5: Videos start but stop immediately

This is also a common complaint with people who are obsessed with YouTube videos. As soon as they start a video, it starts automatically but stops immediately. It probably happens due to the same reasons that cause slow down and buffering. However, Low Disc space, too many applications running at the same time, cluttered icons on desktop and Hard Drive failures can also be the reasons causing this problem.

Solution:

  • Clear out the files you don't require.
  • Shut down applications not in use.
  • Tidy up your desktop by creating a folder for the icons or just hiding them.

Problem 6: Failure of YouTube Videos to Play on Mac

Sometimes it’s possible to experience problems where the takes a long time to load, it has a choppy playback or fails to play. The possible cause for this problem might be lying on your browser, JavaScript, source video quality as well as browser cache. There are several possible solutions to this problem as well:

Solution:

  • Clear your browser`s cache, cookies and browsing history.
  • You can also try refreshing your browser window by pressing the Command+R or F5 key.
  • Also, try upgrading your browser to the latest version to see if it will solve the issue.
  • If all the above solutions fail to work, try enabling JavaScript by clicking on the settings button found on your browser’s toolbar icon. Select advanced settings>privacy>content settings>Allow sites to run JavaScript. Finally click OK, refresh your browser and enjoy watching your videos.

Problem 7: 'YouTube Videos Won't Play Now'

Sometimes a black screen may pop up with the message that the YouTube videos cannot be displayed, it is often accompanied by some troubleshooting do- it – yourself steps to follow that often don't work.

If so, here are two proven ways that will ensure that the YouTube videos will load without the black player or the black screen display appearing.

Solution 1:

  • Uninstall the current Flash player in your Macintosh.
  • Download the latest version of Adobe and reinstall it.
  • Navigate the Mac finder to Applications folder -> Utilities -> Select Disk Utilities.
  • After selecting your hard drive initiate the Repair Disk Permissions.

Solution 2:

  • In your Safari application in Mac, right-click the icon, and from its menu, click' Get Info.'
  • Open in 32–bit mode by clicking the check box right next to open.
  • Close the Safari Information window. Change Safari browser settings by resetting them.
  • The black screen should disappear, and YouTube videos will start working on your Mac.

Problem 8: No Audio/ Sound from YouTube Videos

Sometimes the audio of a YouTube video you are watching can't be found, due to it being embedded with music that has been copyrighted, but if this problem is prevalent in every video that you play, here is a trick that will work in no time.

Solution:

  • In the screen's top– left corner, click on the Apple Logo and open the Application Folder.
  • Go to Other/ Flash Player folder -> Advanced option then choose delete all.
  • Reinstall the Adobe Flash Player into your Mac.
  • Check and adjust the YouTube player's volume. Empty the Caches.
  • Perform the Flash Player upgrade.
  • Change Safari browser settings by resetting them and then uncheck the 'Remove saved passwords and names' box.

If your Mac is suddenly suffering hardware or software issues, or is generally acting up you can run sysdiagnosein Mac OS X Terminal. Sysdiagnose compiles a number of advanced technical reports for expert Mac users to review and troubleshoot appropriately. Sysdiagnose will output the following information in a tar.gz file.

  • Crash report
  • Input/Output details
  • Disk information
  • Compiled system profiler report
  • System logs (including kernel logs)
  • Filesystem usage report
  • Memory usage and processes details
  • Powermetrics

In reality, Sysdiagnose is ran and performed by Mac OS X technical specialists including Apple store engineers (Genius Bar) and authorized Mac repair shops. The sysdiagnose report is run on Mac X systems as a last or first resort to solving and understanding complex technical hardware and software issues.

Get Started Running Sysdiagnose in Terminal

1. Open Terminal (Applications -> Utilities -> Terminal)

2. Type the following command in Terminal. Be prepared to wait about 2 to 5 minutes for Sysdiagnose to completely run.

You will receive the following warning prompt:

This tool generates files that allow Apple to investigate issues with your

computer and help improve Apple products. The files might contain personal

information found on your device or associated with your iCloud accounts and/or

AppleID, including but not limited to your name, your user name, your email address

and email settings, file paths, file names, downloads, your computer’s IP addresses,

and network connection information.

Mac Os X Troubleshooting How To Real Solutions For Mac

This information is used by Apple in accordance with its privacy policy

(www.apple.com/privacy) and is not shared with any other company. By using

this tool and sending the results to Apple, you consent to Apple using the

contents of these files to improve Apple products.

Press 'Enter' to continue.

3. Confirm and press return.

4. Sysdiagnose begins running. Below is what you might see as the process runs.

sysdiagnose version 3.0 (56)

Starting time sensitive tasks...

Running ps

Running thread-aware ps

Running fs_usage, spindump, vm_stat, and top

Running powermetrics

Starting graphics tasks...

Gathering Quartz Compositor information

Starting memory tasks...

Running lsof

Running footprint

Collecting file coordination status

Starting disk tasks...

Running diskutil

Running gpt

Running hdiutil

Running BootCacheControl

Running df

Macs

Running mount

Starting kernel tasks...

Starting networking tasks...

Getting Wi-Fi info

Getting opendirectory info

Getting NFS info

Running netstat

Running ifconfig

Running ipconfig

Running scutil

Running dig

Running get-network-info

Starting power tasks...

Running pmset

Starting configuration tasks...

Running system_profiler

Running ioreg

Gathering loginwindow logs

Gathering logs...

Generating microstackshot reports...

5. Once Sysdiagnose completes, a new window will pop up to your Mac temporary folder. The path is /var/tmp/ and inside you will have your Sysdiagnosefile - sysdiagnose_2017.02.04_14-20-31-0600.tar.gz – the file will vary in size but should be between 10 and 30megabytes.

6. You can open the .tar.gz file by double-clicking it. This will contain a folder of over 75 files and folders with the information Sysdiagnose collected.

Mac Os X Troubleshooting How To Real Solutions For Macs

Note: Sysdiagnose collects system info including wireless networks, network configurations, and system account usernames. While the info isn’t necessarily confidential, you should be aware it is being collected if you are sharing these reports.

Mac Os X Troubleshooting How To Real Solutions For Mac Catalina

Remember, Sysdiagnose compiles a detailed report of your Mac OS X machine in attempt to troubleshoot system software or hardware problems. Learn more about troubleshooting Mac X issues.